Shining Star Award for April April 26th, 2011
Nickie Casburn receives Shining Star award from CEO Gene Brake
Nickie Casburn, Executive Assistant to the HomeServices of Nebraska Regional General Counsel & Vice President, was named the Shining Star for April.
The Shining Star award is a monthly award to recognize an employee, sales associate or sales manager who has exceeded expectations in some area of his or her work.
Casburn’s nominator said, “Nickie has been working tirelessly to get the auto-fill packets posted to rDesk. I know she has spent untold number of hours on this project. It has resulted in a huge time savings for agents and is quite impressive for our clients as well.”
Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:
- The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
- The gesture or service was above and beyond normal job requirements or expectations.
- The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.
Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.
Shining Star Values
Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.
Accountable - Accountable is being responsible for your actions and behaviors as they impact customers and those around you.
Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.
Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.
No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.
Exemplary - To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.
Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.
Service - Service is everything we do to exceed the needs and expectations of our customers at all times.
Safety – Demonstrate the importance of safety and how it may influence our daily lives.
Posted by Woods Bros Realty
Buffy Cornish
Buffy Cornish was awarded 2011 Associate of the Year by the Nebraska State Chapter of the Women’s Council of Realtors.
Cornish has been a member of Women’s Council of Realtors since 1999 and has held a number of offices in the organization, including President of the Lincoln Chapter, President-Elect, Secretary, and Treasurer of the State Chapter. Cornish started her real estate career in 1998, earning the designation Certified Buyers Representative (CBR).
In 2005, she became director of the Home Owners Plus program and also currently manages the American Home Shield home warranty marketing program for Woods Bros Realty.
The WCR Lincoln Chapter was chartered in 1971 to be the source of education and business tools focused on the needs of women REALTOR® entrepreneurs at all stages of development. The members are working to create business opportunities, develop skills for the future and to achieve their individual potential for success.
Posted by Woods Bros Realty
March By The Numbers April 10th, 2011
Here are the March numbers from all Woods Bros offices, including Lincoln, Seward, York, Beatrice and Grand Island:
- $42,066,947 Total Volume Closed (Up 63% from Feb. 2011)
- 237 Total Sides Closed (up 47% from Feb. 2011)
- 322 Sides Placed Under Contract (Up 40% from Feb. 2011)
- 588,006 Page Views on WoodsBros.com
- 61,276 User Sessions on WoodsBros.com
- 67 New Saved Searches on WoodsBros.com
- 1,202 New Saved Properties on WoodsBros.com
- 116 New Customers on WoodsBros.com
- 1,558 Daily Active Users on Facebook.com/WoodsBros
View our monthly Market Snapshot here.
Posted by Woods Bros Realty
