Debbie Shields, Agent Services Representative at the Woods Bros Realty Lincolnshire Square office, is the May Shining Star recipient.

CFO Todd Yorges presents Debbie Shields with the Shining Star Award.

One of her many nominations read:

“Debbie creates first class, professional looking marketing materials for us. She is happy to use your ideas or create something for you. I have had two Premier Property listings recently and my sellers were very impressed with the marketing booklets she produced for us. She is working with me to add more content to my webpage and for my builder also. Debbie always has a positive attitude and is a great multitasker. She has a lot of requests coming from all directions and always gets things done in a timely fashion with a smile.”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
2. The gesture or service was above and beyond normal job requirements or expectations.
3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable - Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary - To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service - Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

 Posted by Woods Bros Realty

Michael Zoerb

Michael Zoerb joins the Wilderness Hills office. He grew up in Gretna, NE and attended the University of Nebraska Lincoln. After graduation, he worked in sports marketing at the University of New Mexico, Wichita State University and Jayhawk Sports Marketing. He and his wife, MaKayla moved to Lincoln to be closer to family and friends. Their hobbies include golf and travel. Michael can be reached at 402-525-0915 or michael.zoerb@woodsbros.com.

 Posted by Woods Bros Realty

Early this morning we rolled out a new build of our website that adds some really cool new features to keep us at the leading edge with our online presence.  Here’s what’s new!

Facebook, Twitter, and Google + sharing on the mobile site

Our mobile traffic, and mobile traffic across the industry continues to grow exponentially.  We’ve been focusing a LOT on the mobile site since launching the first local real estate mobile site two years ago – so I’m very happy to announce this feature.  Now you can share a listing to the “big three” social networks instantly from anywhere on any device.  Check it out by visiting m.woodsbros.com from your smartphone today!

Printable Listing Brochure

You can now click “Print Brochure” on any listing and will be presented with a new layout that’s much more clean and includes some really nice features.  We’ve included a ruled area at the top for notes, and a new revised map at the bottom that allows you to map from your address to the property while also including agent-entered driving directions.

Saved Search notifications via Text Message

We’re all-in on the mobile device shift, and to continue to adapt we’ve added text notifications.  Now when a property receives a price change, open house, or other update and you have enabled these notifications – you will immediately get a text message!  This is only the beginning – and it works very well. To make the change, log in to www.WoodsBros.com, click on “Profile Settings,” and add your Mobile Phone Number and Carrier. Then under “Notification Preferences” select “Text Message.”

In every text message we include an unsubscribe link to allow you to easily unsubscribe at your discretion.  Nothing complicated, just a simple click of a link!

Enhanced Search Experience

We continue to enhance our property search to cater both to tablets and to usability.  Buttons and headings continue to get larger and more colorful – allowing much easier clicking on iPads and other tablets, as well as drawing attention to them.  We’ve also recently updated the “Your Selections” area at the top to allow you to easily see the search criteria you’ve entered.  And this is only the beginning — stay tuned!

Show All Photos on Mobile Search Results

We’ve added usability to the mobile site by jumping straight to a page with all of a listing’s photos if the photo count below the primary listing photo is clicked.

That’s all we have for this go-around but much more is coming this year!

 Posted by Woods Bros Realty