One example is the recent storms that hit our area. As a part of our commitment to our agents, we believed that it was important to keep them informed, allowing them to provide the best service to their buyers and sellers when it came to handling storm damage, to keep closings together. Woods Bros Realty agents were prepared to advise our sellers and their buyers about how to approach storm damage and disclosures. And our one-stop shop approach really made a difference to our agents and clients. Regardless of the side of the transaction our agents were on, they knew what to do or where to go to find out how to proceed. Our own HomeServices of Nebraska Insurance provided insurance tips and information immediately the evening of the storm and our general manager’s “snippet” video arrived in our agents’ in-boxes early the next morning regarding reaching out to our clients and updating disclosures. In addition, our in-house legal counsel send out a blog reminding us about our storm addendum form available to address any issues and ease anxiety.
Whether they are seasoned real estate agents or new real estate licensees, our staff did their best to provide a network of helpful information to our agents, so they could continue to provide the best experience and service to our clients.
Woods Bros Realty has weathered many storms in our 127 years, and we are glad we can put that experience and ongoing education to work putting our agents’ and their clients’ minds at ease.